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pa-gateway goes from "Up" to "Restarting" state after few seconds when Planning Analytics Workspace configured with custom SSL/TLS

Troubleshooting


Problem

Once PA Workspace is configured with custom SSL/TLS certificates, the pa-gateway container goes from "Up" state to "Restarting" state after few seconds.
The "docker logs pa-gateway" command in Powershell displays this error only:
httpd.exe: Could not reliably determine the server's fully qualified domain name, using <IPv6 address> for ServerName

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Component":"PA Workspace","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm13433737