Troubleshooting
Problem
IBM® Rational® ClearQuest® Request Manager can be unresponsive under special conditions in ClearQuest version 2003.06.15. This technote provides details on scheduling a pro-active stop and restart of the Request Manager. [Note: ]An updated cqboot.vbs file for ClearQuest 2003.06.15 has been added as an attachment to this solution.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web Java Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.14;2003.06.15;7.0;7.0.1;7.0.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSCTQH","label":"Rational Common Components"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Rational Web Platform","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;7.0","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
Modified date:
16 June 2018
UID
swg21212798