PI71099: POOR PERFORMANCES OF THE CLEARQUEST USER ADMIN TOOL

APAR status

• Closed as program error.

Error description

• Poor performance is observed on ClearQuest User Administration
  with up to 12000 registered users and groups. the following
  behavior is observed:
  
  - Selection of a group => edition => Between 1m05s and 1m20s to
  reach the edition screen.
  - Adding/removing a user to the group and clicking OK => Between
  2m48s and 2m52s to reach the main screen
  - Upgrading all the databases: approximately 20 minutes.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest User Administration tool                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Poor performance is observed on ClearQuest User              *
  * Administration tool with up to 12000 registered users and    *
  * groups.                                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 9.0.1.10 and 9.0.2.2.
  ClearQuest User Administration performance is now significantly
  improved when having a large amount of registered users and
  groups.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels