PI70546: Error opening scan: "AppScan cannot open this file. The scan data may be corrupted..."

IBM Security AppScan Standard 9.0.3 Fix Pack 5 at Fix Central

APAR status

• Closed as fixed if next.

Error description

• 1) Expected behavior:
  AppScan will be able to open a scan.
  
  2) Observed behavior:
  AppScan can't open a scan, and a message appears: "AppScan
  cannot open this file. The scan data may be corrupted or the
  file may have been saved without scan data".
  
  3) Workarounds (if applicable):
    1. rename myscan.scan to myscan.scan.zip
    2. extract all files from myscan.scan.zip to a folder
    3. open this folder and select all the files (You may first
  delete the .tmp files, but this procedure works correctly even
  without deleting these files)
    4. right-click the select files > Send to > Compressed
  (zipped) folder (this is using the out-of-the-box Windows 7
  feature, no special 3rd party tools needed)
    5. rename the newly created .zip file to new.scan
  
    Or delete/rename the doc file in scan file.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * AppScan Standard                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * AppScan can't open a scan, and a message appears: "AppScan   *
  * cannot open this file. The scan data may be corrupted or the *
  * file may have been saved without scan data".                 *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R903 PSY

     UP