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Why is there "java/lang/OutOfMemoryError: Java heap space" in my NCM's JazzSM log?

Question & Answer


Question

I tried to startup NCM, but the Presentation server is taking a long time to start.
When I checked the JazzSM logs, I found lots of errors similar to the following:
java/lang/OutOfMemoryError: Java heap space

at com/ibm/ejs/ras/SystemErrStream.createEvent (SystemErrStream.java:252)

at com/ibm/ejs/ras/SystemStream.doPrint (SystemStream.java:764)
How could I resolve the problem?

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm13357525