Troubleshooting
Problem
Collecting data for problems with the IBM® WebSphere® Application Server JTS component. Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Java Transaction Service (JTS)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.0;8.5.5;8.5;8.0;7.0","Edition":"Base;Developer;Express;Feature Pack for CEA;Feature Pack for EJB 3.0;Feature Pack for SCA;Feature Pack for Web 2.0;Feature Pack for Web Services;Feature Pack for XML;Network Deployment","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSNVBF","label":"Runtimes for Java Technology"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Java SDK","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]
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Document Information
Modified date:
03 March 2025
UID
swg21153216