IBM Support

PI94846: PAYMENT IS SENT TO RECIPIENT BUT ALSO CREDITED BACK TO SENDER.

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APAR status

  • Closed as program error.

Error description

  • Two messages were sent to FTM ACH for the same payment.
FTM ACH made a call to EWS twice.  The first time it worked
fine, but the second time failed because the payment was already
there.  FTM ACH then took the failure and cancelled the payment.

Local fix

  • 



Problem summary


    

  • 



Problem conclusion


    

  • A check was added to make sure payments will only be allowed
thru to Actimize if they have the proper status.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI94846
    • 

  • Reported component name
    ACH SERVICES FT
    • 

  • Reported component ID
    5725S7630
    • 

  • Reported release
    303
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-03-08
    • 

  • Closed date
    2018-03-16
    • 

  • Last modified date
    2018-03-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    ACH SERVICES FT
    • 

  • Fixed component ID
    5725S7630
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSPKQ5","label":"IBM Financial Transaction Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"303","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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