APAR status
Closed as Permanent restriction.
Error description
* Attempting to load the IE8 enablement test or view RFT HTML lo gs throws the error 'We are unable to return you the page you we re viewing. Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a proble m'. * A different symptom is seen in other browsers, including Firef ox 3.5.x. Firefox does not throw an error, but it abruptly close s. * This error is caused by an incompatibility between RFT and Jav a 6 Update 18 (with the next-generation plug-in enabled, which i s the default out-of-the-box from Sun).
Local fix
Problem summary
Problem conclusion
Disable the Sun Next Generation Plugin: 1) Open Java from the Control Panel 2) Open the Advanced Tab in the Java Control panel 3) Expand the tree 'Java Plugin' 4) Uncheck the option to 'Enable the next generation plugin' For additional information, see http://www.ibm.com/support/docvi ew.wss?uid=swg21426579
Temporary fix
Comments
APAR Information
APAR number
PM11256
Reported component name
RAT FUNC TESTER
Reported component ID
5724G2503
Reported release
800
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-03-30
Closed date
2010-04-20
Last modified date
2011-07-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSJMXE","label":"IBM Rational Functional Tester"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
13 July 2011