A fix is available
APAR status
Closed as program error.
Error description
The new use of PHP sessions has the potential of logging users o ff erroneously The following scenario is being experienced by end users: -Autologoff is set to 0 -The view build logs and step away from hte UI for a while - whi le leaving the browser open -Return to the computer - typically after 30 minutes of idleness - and are required to log back into BF again In all cases the bf_sessions table holds good data, and no error is thrown in the catalina.out log denoting a bad bf_session. The root cause is as follows: The new PHP sessions introduced in BF 7.1 have a garbage collect or which goes in and removes old sessions. The settings: session.gc_probability = 1 session.gc_divisor = 1000 session.gc_maxlifetime = 1440 control this behavior. This means all sessions will only be viab le within PHP for 24 minutes, not unlimited as setting auto logo ff to 0 promotes. To reproduce: Set the above three settings to: session.gc_probability = 1 session.gc_divisor = 1 session.gc_maxlifetime = 10 This will force garbage collection on each page click. Log in and wait for 15 seconds. Once the time has passed click o n any link. Result: You are presented with the log in page Expected result: You would not be logged off This is a two part defect: 1) We need to reset the session times on the session files each and every time a user performs any actions. The garbage collecti on is performed based on these times. I have only found session_ start() is able to actually reset these times for users based on my reading. 2) Document the three options above and how they impact users of Build Forge regardless of what the auto logoff is set to Workaround: The main workaround for this is to set the session.gc_maxlifetim e to a larger number than 1440, or 24 minutes. This is in second s format. Be aware that setting this too high can cause a large number of files to build up in the $BF_HOME/temp directory and m ay need to be priodically cleaned out.
Local fix
Problem summary
Users' sessions were being invalidated by php instead of BF, so users would have to login after 24 minutes, instead of whatever time they product was configured.
Problem conclusion
updated the default php session timeout, which was set to 24 minutes. Set this to 24 hours, so users will still be logged off by php after 24 hours of idle time, but at least within the course of any given week, they should remain logged in as long as they use the product once a day. If this value needs to be increased, admins can change the value of session.gc_maxlifetime (in php.ini) to something higher than it is now. Unfortunately, php does not have a setting for "never time out".
Temporary fix
Comments
APAR Information
APAR number
PK98252
Reported component name
BUILD FORGE EE
Reported component ID
5724S2702
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-10-08
Closed date
2010-02-02
Last modified date
2010-02-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUILD FORGE EE
Fixed component ID
5724S2702
Applicable component levels
R710 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSB2MV","label":"Rational Build Forge"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 October 2021