IBM Support

In DNG using Upload Artifact results in a path with "fakepath" in the artifact name

Troubleshooting


Problem

In IBM Rational DOORS Next Generation (DNG) using Upload Artifact results in a path with "fakepath" in the artifact name.

Symptom

The artifact name displays as "C:\fakepath\<FileName>"

Fakepath is not an actual directory on the file system where the file is located. The expected artifact name is just the file name.


This issue has been seen in unsupported browser versions Firefox 57 and 58.

Using a supported Firefox ESR version, the problem does not occur. Check the system requirement for the supported version.

For example, for version 6.0.4 you can get to the system requirements from the following link.
https://jazz.net/wiki/bin/view/Deployment/CLMSystemRequirements604

And for version 6.0.4, the following Firefox versions are supported.

Mozilla Firefox Extended Support Release (ESR)
45 and future fix packs
52 and future fix packs

[{"Product":{"code":"SSUVLZ","label":"IBM Engineering Requirements Management DOORS Next"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.0.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSPRJQ","label":"IBM Engineering Lifecycle Management Base"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSF34G","label":"IBM Engineering Lifecycle Management Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 June 2018

UID

swg22014105