IBM Support

MSR_GEN_0071 Internal error getting catalogs and schemas for: "test connection to Oracle"

Troubleshooting


Problem

A data server connection has been created and tests successfully but, when the user clicks the schemas tab, an error appears. Framework Manager is able to retrieve the data successfully.

Symptom

MSR_GEN_0071 Internal error getting catalogs and schemas for: "test connection to Oracle"

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Document Information

Modified date:
13 January 2026

UID

swg22013732