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The Welcome Page and About Rhapsody windows show as blank in IBM Rational Rhapsody on Windows 10

Troubleshooting


Problem

When opening IBM Rational Rhapsody, the HTML contents of the welcome page and about Rhapsody windows are shown as blank white spaces.

[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0;8.0.1;8.0.2;8.0.3;8.0.4;8.0.5;8.0.6;8.1;8.1.1;8.1.2;8.1.2.1;8.1.3;8.1.4;8.1.5;8.2;8.2.1;8.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
27 May 2022

UID

swg22013623