IBM Support

BMXAA6713E - The MBO fetch operation failed in the mboset with
the SQL error when adding new TextBoxes in a Multi-Tenant environment

Troubleshooting


Problem

Users may face the error below when trying to change an application presentation, in the Application Designer app by adding new TextBoxes in the Canvas. BMXAA6713E - The MBO fetch operation failed in the mboset with the SQL

Symptom

BMXAA6713E - The MBO fetch operation failed in the mboset with
the SQL

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"System: User Interface","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

swg22013591