This technote is the primary source for performance problem data collection for the family of Spectrum Protect Products.
Resolving The Problem
Performance problems are often very complex in nature. When troubleshooting, it's common that resolving one bottleneck uncovers another. For that reason, the data collection for most problems is comprehensive to minimize the number of requests for data.
Some of the performance problems are known issues that may have a fix or solution readily available. Consult the Spectrum Protect Support Page and search for the symptoms observed. Here are some example of searches:
- slow backup
- slow restore
- expiration performance
- replication performance
Many performance problems can be avoided by adhering to best practices and to the blueprint. Here are some important links to assist with performance:
- Spectrum Protect Knowledge Center (important sections):
- Configuring the server for optimal performance
- Configuring clients for optimal performance
- Solving performance problems
- Spectrum Protect Blueprint
- Spectrum Protect Servermon script
The data that needs to be collected will vary depending on the component or product. The performance questionnaire is common to all Spectrum Protect components and needs to be filled out in order to have an understanding of the configuration.
In addition to the performance questionnaire, here are the links to the data collection for common components:
05 May 2020