Collecting Data for Storage Protect - Performance issues

Resolving The Problem

Collecting Data: Table of Contents:

	General information
	Data collection

Performance problems are often very complex in nature. When troubleshooting, it's common that resolving one bottleneck uncovers another. For that reason, the data collection for most problems is comprehensive to minimize the number of requests for data.

Some of the performance problems are known issues that may have a fix or solution readily available. Consult the Storage Protect Support Page and search for the symptoms observed. Here are some example of searches:

• slow backup
• slow restore
• expiration performance
• replication performance

Many performance problems can be avoided by adhering to best practices and to the blueprint. Here are some important links to assist with performance:

• Storage Protect Information Center (important sections):
• Performance
• Configuring the server for optimal performance
• Configuring clients for optimal performance
• Solving performance problems
• Storage Protect Blueprint
• Perl script to collect IBM Storage Protect server monitoring data

The data that needs to be collected will vary depending on the component or product. The performance questionnaire is common to all Storage Protect components and needs to be filled out in order to have an understanding of the configuration.

PerfqV20.doc

In addition to the performance questionnaire, here are the links to the data collection for common components:

• Server
• Backup/Archive Client
• Data Protection (database, mail, ERP)
• Data Protection for Virtual Environments