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ANS5226E ANS4174E Corrupt VMDK file can cause VM backup failure

Troubleshooting


Problem

VM backup operation may fail with ANS4174E RC=4379

Symptom

During a VM backup using the datamover client command line (dsmc.exe) the following errors can be seen:

ANS1228E Sending of object 'SJARCHIVE' failed.

ANS5226E The virtual machine backup operation failed.

ANS4174E Full VM backup of VMware Virtual Machine 'VM_name' failed with RC=4379 mode='Incremental Forever - mode, target node name='DataCenter_node', data mover node name='Datamover_node"

[{"Product":{"code":"SSERB6","label":"IBM Spectrum Protect for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.6;7.1.8","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
17 June 2018

UID

swg22013169