IBM Support

Upgrade to Guardium v10.1.4 fails, MySQL database down.

Troubleshooting


Problem

IBM Security Guardium may fail during upgrade to v10 GPU 400, leaving the MySQL database down and CLI in recovery mode.

Symptom

Logging into CLI reports the unit is in recovery mode. Only limited CLI commands are available.

IMPORTANT! Recovery mode is expected and normal during the GPU 400 upgrade. If recovery mode lasts more than 8 hours, upgrade has likely failed.

The p9997 Health Check was not run immediately before GPU 400 upgrade.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.1;10.1.2;10.1.3;10.1.4","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg22012937