Troubleshooting
Problem
Using IE, the functionality of exporting entity-level tasks to CSV file is not working
Symptom
The user is unable to export entity-level tasks to CSV file using IE 11.
Specifically, clicking on "Export" in the "Task Resolution" view opens a "Task Export" popup window for the user to select the delimiter,
but clicking on "Export" in the popup window does not export (does not lead to a dialogue asking to open or download the CSV file).
The popup window closes with no error on the screen (or in the WAS logs).
[{"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF010","label":"HP-UX"}],"Version":"10.1;11.0;11.3;11.4;11.5;11.6.0.3;11.6.0.4","Edition":"Standard Edition","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
15 June 2026
UID
swg22011930