Troubleshooting
Problem
Customer has the audit log functionality enabled (ticked). However, whenever they make changes (for example, make a data change) these changes do not appear in the audit log.
Symptom
The database has both "Enable tracking of structure change..." and "Enable tracking of data change..." ticked:
However, when they use the audit log to search for 'Data Changes' they get 'No results found!':
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg22011759