IBM Support

TM1 web error "Failed to open the target workbook. Make sure that the file has not been renamed or deleted." occurs to all websheets

Troubleshooting


Problem

Open any websheet from TM1 web gets error "Failed to open the target workbook. Make sure that the file has not been renamed or deleted." TM1web.log shows following error 2017-11-23 15:02:37,340 [Default Executor-thread-27730] ERROR () com.ibm.cognos.tm1.web.services.WorkbookService - [] Exception Error: null Stack Trace: java.lang.reflect.InvocationTargetException ... Caused by: java.lang.NoSuchMethodError: com/aspose/cells/Workbook.getDataConnections()Lcom/aspose/cells/ExternalConnectionCollection; ....

Symptom

Open any websheet from TM1 web gets error "Failed to open the target workbook. Make sure that the file has not been renamed or deleted."

[{"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Planning Analytics","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.0.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
15 June 2018

UID

swg22011086