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Verifying that NTP is working on QRadar Network Security sensors

Question & Answer


Question

Is there a way to verify that a QRadar Network Security (XGS) sensor is synchronized with the Network Time Protocol (NTP) server?

Answer

You can check the status of the XGS sensor's NTP connection by using the following instructions:
  1. Connect to the XGS sensor via SSH and log in with the admin account.
  2. Enter the stats show command.
  3. Select option 10: NTP Time Drift from the list by entering the number 10.

  4. Within the output, you can verify that your configured NTP server has an asterisk (*) next to it, indicating the XGS is synced with that source.



    Note: If the delay, offset, and jitter numbers are all 0, then the NTP server is likely unreachable.

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Document Information

Modified date:
23 January 2021

UID

swg22011003