IBM Support

Getting the message 'Can't load visualization' in a Dashboard when applying local filter

Troubleshooting


Problem

  1. Upload a file that contains a numeric column and one or more attribute column(s) using 'Upload Files'.
  2. From My Content, use that file, drag and drop the numeric column. It shows an aggregate number.
  3. Click on the top right arrow, drag and drop an attribute column in the local filters area and choose a one or more values by checking the checkbox(es). The dashboard count area spins for a while with the message 'Can't load visualization'.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"11.0.7","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
13 January 2026

UID

swg22010978