IBM Support

Error login to Contributor "Could not logon to any available servers with the provided credentials"

Troubleshooting


Problem

Contributor was configured for mode 5 security but it does not render the BI login page. Entering the credential on TM1 login page gives the error " Could not logon to any available servers with the provided credentials"

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.2;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg22009878