IBM Support

Opening a Microsoft Word document results in "A certificate has expired" error in Rational DOORS

Troubleshooting


Problem

Attempts to open a Microsoft Word document results in the error "A certificate (signing or issuer) has expired" using IBM Rational DOORS.

Symptom

You receive an error message regarding the expired certificate of the macro doors.dot file.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5;9.5.0.1;9.5.0.2;9.5.0.3;9.5.0.4;9.5.0.5;9.5.0.6;9.5.0.7;9.5.1;9.5.1.1;9.5.1.2;9.5.1.3;9.5.1.4;9.5.1.5;9.5.1.6;9.5.1.7;9.5.1.8;9.5.2;9.5.2.1;9.5.2.2;9.5.2.3;9.5.2.4;9.5.2.5;9.5.2.6;9.5.2.7;9.6;9.6.0.1;9.6.0.2;9.6.0.3;9.6.0.4;9.6.0.5;9.6.0.6;9.6.1;9.6.1.1;9.6.1.2;9.6.1.3;9.6.1.4;9.6.1.5;9.6.1.6;9.6.1.7;9.6.1.8;9.6.1.9;9.6.1.10;9.6.1.11;9.7","Edition":"DOORS Client","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg22009174