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Guardium S-TAP for IBM i not started after install or upgrade. 001-0072 CCSID 420 is not supported error.

Troubleshooting


Problem

I am trying to install or upgrade Guardium S-TAP for IBM i from the command line. There are many errors like "001-0072 CCSID x is not supported" where x is some number. At the end of the install it says "Installation successfully ended" but the S-TAP is red in the Guardium GUI and the Audit Server is not started on the IBM i.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium S-TAP","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.0;10.0.1;10.1;10.1.2;10.1.3;9.0;9.1;9.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg22008930