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alert is trigged by wrong rule

Troubleshooting


Problem

Rules were created but alert is being triggering by the wrong rule.

Symptom

Case 1:
We tried "MQMFT.Originator.Hostname" parameter for comparing "originator Server"
There are 3 instances of the Key name "MQMFT.Originator.Hostname" as Z/OS server names (server1 and server2 and server3) this is using the rule "MQMFTCorpXferFailed" instead of using "MQMFTMainframeCorpXferFailed"

Case 2:
We tried "MQMFT.User Provided Metadata" parameter for comparing "originator Server". Metadata userdata1 is mapped to "MQMFT.Originator.Hostname" When we use 3 instances of"originator Server" set to "does not match" ZOS server names (server1 and server2 and server3) this is using the rule "MQMFTMainframeCorpXferFailed" instead of using "MQMFTCorpXferFailed"

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.1.0.1;6.0.0.1;5.4.2.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg22008536

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