Troubleshooting
Problem
Users who attempt to use the QRadar API Analytics endpoint might experience an issue where the response headers and body are blank. This is due to adblocker rules triggering off of the term analytics in the request URL, these API requests cannot complete as expected. Administrators can allowlist the QRadar API to allow these requests to complete.
Symptom
When the /api/analytics portion of the URL is blocked, the response body and response headers of the QRadar API display blank values. For example:
Figure 1: When an ad blocker prevents the API from functioning, fields are displayed with blank values.
[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"API","Platform":[{"code":"PF016","label":"Linux"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
10 May 2019
UID
swg22008524