IBM Support

QRadar: BigFix and QVM Integration with Domain Authentication

Troubleshooting


Problem

The Knowledge Center guide explains how to configure encryption communication between BigFix and QRadar. However, the importation of vulnerability fix status updates from BigFix into QRadar does not work.

Symptom

The error found in the /var/log/iem-cron.log file is as follows:
  

org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
        at com.sun.proxy.$Proxy30.getRelevanceResult(Unknown Source)
        at com.q1labs.qvm.iem.BigfixClient.getRelevanceResultResponse(BigfixClient.java:301)
        at com.q1labs.qvm.iem.BigfixClient.getSiteIds(BigfixClient.java:104)
        at com.q1labs.qvm.iem.BigfixClient.getFixletList(BigfixClient.java:154)
        at com.q1labs.qvm.iem.BigfixClient.getFixletList(BigfixClient.java:139)
        at com.q1labs.qvm.iem.FixletLoader.loadCurrentFixlets(FixletLoader.java:111)
        at com.q1labs.qvm.iem.FixletResultReaderApp.loadActionResults(FixletResultReaderApp.java:49)
        at com.q1labs.qvm.iem.FixletResultReaderApp.main(FixletResultReaderApp.java:69)
Caused by: java.lang.ClassNotFoundException:

[{"Product":{"code":"SSHLPS","label":"IBM Security QRadar Vulnerability Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.2;7.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
16 June 2018

UID

swg22008488