Troubleshooting
Problem
When opening Rational Rhapsody Help window, it shows the following error message: HTTP error 403
Symptom
Trying to open Rhapsody Help (for example, from the Rhapsody menu: Help > Help Contents) and error occurs:
HTTP error 403
[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.6;7.6.0.1;7.6.1;7.6.1.1;7.6.1.2;7.6.1.3;7.6.1.4;7.6.1.5;8.0;8.0.1;8.0.2;8.0.3;8.0.4;8.0.5;8.0.6;8.1;8.1.1;8.1.2;8.1.2.1;8.1.3;8.1.4;8.1.5;8.2;8.2.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
27 May 2022
UID
swg22008463