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PA flickers and then reloads after logon

Troubleshooting


Problem

After logging into PAW, the website constantly refreshes automatically, so, I can login, but after login, I can't do anything as the website is continiously refreshing. I have tried with Internet Explorer, Google Chrome and Mozilla Firefox, but in all three browsers, the behaviour is the same.

[{"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Planning Analytics Workspace","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.0.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
15 June 2018

UID

swg22008402