Troubleshooting
Problem
Collecting Data (Must Gather) for Collective and Controller issues for Liberty. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process and save you time.
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Liberty","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5.5;8.5","Edition":"Liberty;Network Deployment","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD28V","label":"WebSphere Application Server Liberty Core"},"ARM Category":[{"code":"a8m50000000CdXbAAK","label":"IBM WebSphere Liberty-All Platforms-\u003ESystem Management-\u003ELiberty (collective , controller)"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.5;9.0.0"}]
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Document Information
Modified date:
03 June 2025
UID
swg22008266