Troubleshooting
Problem
When trying to add or test Data Server Connection, the following error message is generated:
| "DPR-ERR-2008 The dispatcher is unable to process the request. The request is directed to an unknown service name: http://www.ibm.com/xmlns/prod/cognos/queryService/201701/. Handler trace back: [the_dispatcher] com.cognos.pogo.handlers. performance.PerformanceIndicationHandler [the_dispatcher] com.cognos. pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo. handlers.engine.ServiceLookupHandler" |
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
13 January 2026
UID
swg22008032