PM27513: Scheduling a scan fails with 'wrong user password' message

APAR status

• Closed as program error.

Error description

• When using Scan Scheduler within AppScan Standard 8.0, the user
  gets 'wrong user password' when entering in the login
  credentials, despite the login credentials being correct. This
  only happens on a Windows 2008 Server machine.
  
  The current workaround is to manually create the scheduled task
  using Windows Task Scheduler in Windows Server 2008:
  
  a. Go to Control Panel ? Administrative Tools ? Task Scheduler.
  b. Once it is open, go to Create Task.
  c. In General Tab, fill in the Name of the task, then select
  'Run only when user is logged on'.
  d. In Triggers Tab, fill in the time date of the scheduled
  scans.
  e. In Actions tab, go to 'New', then ensure the following:
    Action: Start a program
    Program/script: C:\Program Files (x86)\IBM\Rational
  AppScan\AppScanScheduler.exe
    Add argument (optional):
  'C:\Users\Administrator\Desktop\test.scan'
    Start in (optional): C:\Program Files (x86)\IBM\Rational
  AppScan
  

Local fix

Problem summary

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  * PROBLEM DESCRIPTION:                                         *
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  The problem we found seems to apply to other OSs too, but
  starts from the second scheduled scan only.
  
  If scheduled tasks contain at least one task AppScan doesn't
  allow the adding of another one, returning the error "wrong
  user password".
  

Problem conclusion

• We were able to reproduce similar behavior on an XP machine,
  which we fixed. This fix also solved the reported 2008
  problem.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  RATL APPSCAN ST

• Fixed component ID

  5724T5900

Applicable component levels

• R800 PSN

     UP