Troubleshooting
Problem
When using the ControllerWorkFlow.sh/cmd script to restart a BP, the script throws the warning: "Work flow is not in the valid state for this action" and the BP is not restarted.
Symptom
"ControllerWorkFlow.sh -r D 1234567"
"Found internal config file
/com/sterlingcommerce/security/jcae/provider.txt, loading it now!
Done loading it.
Controller loading lists...
Work flow is not in the valid state for this action
ControllerWorkFlow succeeded '0' "
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Documentation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF014","label":"iOS"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2;5.2.1;5.2.2;5.2.3;5.2.4;5.2.5;5.2.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
15 June 2026
UID
swg22007823