PM26988: RCP client login fails after properly updating the properties for the user database.

APAR status

• Closed as Permanent restriction.

Error description

• RCP client login fails after properly updating the properties
  for the user database.
  
  Changing the database login user's password and updating the
  user database properties causes the ClearQuest RCP client login
  to fail for that user db.
  The CQ for Windows client and CQWeb clients do not fail to login
  to that user db.
  After logging in to that user db via the CQ for Windows client
  on the same PC where the RCP client is used, the RCP client will
  then login without error.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  After a CQ Administrator changes a database property
  (username, password, database name etc...), the CQ Eclipse
  client can not connect to the database until the CQ Windows
  Client connects.
  

Problem conclusion

• After analysis of this APAR we have determined we won't fix
  this issue due to: low priority/severity, the risk of a fix
  and a straightforward workaround (connect via the CQ Windows
  Client first). A priority decision has been made that this
  defect cannot be addressed in the next 18 months without
  neglecting issues of higher importance and less risk.  Thank
  you for your understanding.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels