IBM Support

How to perform Fiddler Trace to Capture Network Traffic

Troubleshooting


Problem

Fiddler utility is used to capture network traffic.

Symptom

Issue is related to network

Resolving The Problem

Disclaimer: Fiddler is a third party product which is used to capture web traffic. IBM would not be responsible to troubleshoot anything related to Fiddler.

* If you don't have fiddler, please install it at https://www.telerik.com/download/fiddler
* Once fiddler is installed, Go to file and select capture traffic, and
then reproduce the issue.
* If you are using SSL, please make sure you go to Tools > Fiddler
options > HTTPS and click decrypt HTTPS traffic.
* Reproduce the issue in hand and once you have reproduced the
issue, go to File and save the session. Send IBM this saved session


NOTE: Make sure that all other browsers and tabs are closed when you
capture the fiddler trace.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22001053

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