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Security Bulletin: Vulnerability in the OpenSSL library affects IBM Tealeaf Customer Experience PCA (CVE-2017-3730).

Created by Swathi Prabhu on
Published URL:
https://www.ibm.com/support/pages/node/294539
294539

Security Bulletin


Summary

A Vulnerability in the OpenSSL library used by the IBM Tealeaf Customer Experience PCA could permit a denial of service attack.

Vulnerability Details

CVEID: CVE-2017-3730
DESCRIPTION: OpenSSL is vulnerable to a denial of service, caused by a NULL pointer dereference. By sending specially crafted parameters for a DHE or ECDHE key exchange, a remote attacker could exploit this vulnerability to cause the application to crash.
CVSS Base Score: 5.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/121311 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L)

Affected Products and Versions

IBM Tealeaf Customer Experience v8.7-v9.0.2

Remediation/Fixes

Product

VRMF
Remediation/First Fix
IBM Tealeaf Customer Experience
9.0.2A
http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2A_IBMTealeaf_PCA-3732-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience
9.0.2
http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2_IBMTealeaf_PCA-3682-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience
9.0.1A
http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.1A_IBMTealeaf_PCA-3724-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience
9.0.1
http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.1_IBMTealeaf_PCA-3673-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience
9.0.0, 9.0.0A
You can contact the Technical Support team for guidance.
IBM Tealeaf Customer Experience
8.8
http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=8.8_IBMTealeaf_PCA-3625-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
IBM Tealeaf Customer Experience
8.7
http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=8.7_IBMTealeaf_PCA-3615-15_FixPack&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc
For v9.0.0, 9.0.0A, and versions before v8.7, IBM recommends upgrading to a later supported version of the product.

Workarounds and Mitigations

You can contact the Technical Support team for further guidance.

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References

Complete CVSS v2 Guide
On-line Calculator v2

Complete CVSS v3 Guide
On-line Calculator v3

Off

Related Information

IBM Secure Engineering Web Portal
IBM Product Security Incident Response Blog

Change History

11 May 2017: Original version published

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

Disclaimer

Review the IBM security bulletin disclaimer and definitions regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment.

Internal Use Only


Security Bulletin review history - 90234
Submitted for review by SWATHI PRABHU (prabhusw@us.ibm.com) at 13:16:26 on 03/29/2017. Security Bulletin Reviewer review completed with comments ''Review complete - Security bulletin for PR# 90234'' by Anthony J. Gackle (tgackle@us.ibm.com) at 14:32:17 EST on 03/29/2017. PSIRT Operations review completed with comments ''make sure to complete the Change history section to indicate the initial version published'' by Shryl A. Tidmore (stidmore@us.ibm.com) at 00:37:42 EST on 03/30/2017. Reviewing Attorney review completed with comments ''Review complete'' by VANESSA A. WITT (vanewitt@us.ibm.com) at 16:44:09 EST on 03/30/2017. Security Bulletin Reviews Complete by deadmin (deadmin) at 16:44:11 EST on 03/30/2017

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Document Information

Modified date:
16 June 2018

UID

swg22000513

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