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Firefox 52.0 does not open ITM Enterprise Portal Web Client

Flashes (Alerts)


After upgrading Mozilla Firefox to v52.0, the ITM browser client does not find the installed Java


Starting from Mozilla FireFox 52.0 upwards the JAVA Plugin is removed from the Firefox browser.

See the following Mozilla Firefox release note:

If you need the ITM Enterprise Portal Web (Browser) Client you need to uninstall the Mozilla Firefox 52.0 and install the Mozilla Firefox 52.0 ESR (Extented Support Release). This Firefox version still supports the JAVA Plugins.

As an alternative you can also use Java Webstart or install the TEP desktop client.

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Product Synonym

ITM;tivoli Monitoring v6

Document Information

Modified date:
17 June 2018