Troubleshooting
Problem
Error getting SSH Known Host Key from a Remote HOST using Sterling B2B Integrator
Symptom
When the user tried to get the Known Host Key from a remote host, the UI shows this error message "Error occurred while fetching the key! Please check the HOST and Port Information and try again". The remote host is using Ipswitch WS FTP Server
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.5;5.2.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
11 February 2020
UID
swg22000054