IBM Support

QRadar: Errors while editing a rule

Troubleshooting


Problem

Editing a rule results in an error that asks you to return to the last screen, but also states in doing so your data may be lost.

Symptom

When Editing a rule QRadar displays a message.

The system has detected multiple requests affecting this data. Click Return to display the last saved data. Your changes may be lost.

Cause

Browser

Resolving The Problem

To resolve this issue, try one of these steps in this order.

  1. Clear your Browser cache.
  2. Use a different Browser.
  3. Restart the Web Server.
    1. Log in to the QRadar User Interface.
    2. Click Admin tab > Advanced.
    3. Click Restart Web Server.


Where do you find more information?

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Admin Console","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21999676