PM21708: JP ReqPro Export to CSV file, character garbled

APAR status

• Closed as program error.

Error description

• When working on RequisitePro in a Japanese machine and having
  more than 50 requirements on view and after exporting to CSV,
  some Japanese characters are garbled.
  

Local fix

Problem summary

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  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  Users Affected: Customers who are using RequisitePro client
  for Windows in a DBCS (Double Byte Character Set)
  environment.
  
  Problem Description: When exporting information to a CSV
  file in a DBCS environment attribute text is handled as
  String instead of Double Byte String.
  

Problem conclusion

• RequistePro client for Windows has been updated to make sure
  that attribute text is handled as Double Byte String before
  information is sent to the CSV file.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  REQUISITEPRO WI

• Fixed component ID

  5724G3900

Applicable component levels

• R701 PSN

     UP