APAR status
Closed as program error.
Error description
When refreshing the data of a PowerPoint file with multiple Crosstab reports, imported as chart objects, the Graph.exe process spawned does not kill itself off and does not release any resources it has reserved. ??This issue cannot be reproduced in 8.3.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analysis for Microsoft Excel 8.4.1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM19682
Reported component name
COG8 GO OFFICE
Reported component ID
5724W12GO
Reported release
841
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-08-02
Closed date
2011-11-11
Last modified date
2011-11-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 GO OFFICE
Fixed component ID
5724W12GO
Applicable component levels
R841 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.4.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 November 2022