Troubleshooting
Problem
The customer upgraded the version of Sterling B2B Integrator, downloaded and installed the Map Editor.
Despite those steps the customer cannot open any maps that were saved in the previous release.
The Error message is: This type of map is not supported. It cannot be opened.
Symptom
Error: This type of map is not supported. It cannot be opened. Unexpected file format.
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Mapping and Translation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
28 February 2023
UID
swg21998380