IBM Support

Unbalanced GL journal is imported without error.

Troubleshooting


Problem

Using Transfer External Data Import General Ledger Journals a journal can be loaded where the Debit(DR) and Credit(CR) values do not balance.

Symptom

Unbalanced journal which shows a difference between debit and credit when viewed in data entry company journals.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.2.1;10.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21998094