APAR status
Closed as program error.
Error description
Issue starting prunsrv.exe
Local fix
Disable start on boot for the Proxy Server in RITPP
Problem summary
**************************************************************** * USERS AFFECTED: * * This problem will affect users installing components from * * the RIT Platform Pack on Windows where they have chosen to * * install those components as Windows services. * **************************************************************** * PROBLEM DESCRIPTION: * * Attempting to install components from the RIT Platform Pack * * on Microsoft Windows as Windows services can lead to errors * * being reported towards the end of installation. The error * * will reference a problem starting or deleting the * * prunsrv.exe executable file. The problem is more likely to * * occur when upgrading or rolling back an initial installation * * but can occasionally occur on initial installation. * **************************************************************** * RECOMMENDATION: * * Upgrade to release 8.0.1.1 or above. * ****************************************************************
Problem conclusion
This problem and others related to it were fully resolved in release 8.0.1.1 of Rational Integration Tester Platform Pack. Note that the problem may still occur on the upgrade to 8.0.1.1 from versions earlier than 8.0.1 but will not occur during upgrades from that point, or initial clean installs starting from 8.0.1.1 The release note supplied with version 8.0.1.1 and above contains additional information about how to avoid the problem during upgrade and should be read before starting such an upgrade.
Temporary fix
For problems occurring during upgrade users should uninstall, reboot and then install the new version rather than attempting the upgrade.
Comments
APAR Information
APAR number
PM71386
Reported component name
RATL INTEGRA TE
Reported component ID
5725G79IT
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-22
Closed date
2013-02-07
Last modified date
2013-02-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL INTEGRA TE
Fixed component ID
5725G79IT
Applicable component levels
R800 PSY
UP
R801 PSN
UP
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Document Information
Modified date:
07 February 2013