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ANR3687E container transaction timeout encountered during backup to container stgpool

Troubleshooting


Problem

A large Microsoft SQL database backup done using IBM Spectrum Protect for Databases - Data Protection for Microsoft SQL Server to a directory container stgpool may fail with error ANR3687E.

Symptom

ANR3687E Transaction failed for session 1304 for node XXX_SQL (TDP MSSQL Win64) - container transaction timeout encountered.

The dsmffdc.log file may also show:
[ FFDC_GENERAL_SERVER_ERROR ]: (sdbuf.c:806) Resource timeout while waiting for empty buffer.

[{"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.7;8.1","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21997350