IBM Support

FATAL Alert:HANDSHAKE_FAILURE on outbound AS2 using SSL

Troubleshooting


Problem

Using IBM Sterling B2B Integrator to set up an outbound AS2 connection to a trading partner over SSL. Receiving error (in Perimeter.log): FATAL Alert:HANDSHAKE_FAILURE - The handshake handler was unable to negotiate an acceptable set of security parameters. Description: Alert Received.

Symptom

ERROR <526448046> [1478619949516] FATAL Alert:HANDSHAKE_FAILURE - The handshake handler was unable to negotiate an acceptable set of security parameters.
Description: Alert Received.
ERRORDTL <526448046> [1478619949516]com.certicom.net.ssl.b: FATAL Alert:HANDSHAKE_FAILURE - The handshake handler was unable to negotiate an acceptable set of security parameters.
Description: Alert Received.
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireException(Unknown Source)
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireAlertReceived(Unknown Source)
at com.certicom.tls.record.alert.a.a(Unknown Source)
at com.certicom.tls.record.alert.a.a(Unknown Source)
at com.certicom.tls.record.g.a(Unknown Source)
at com.certicom.tls.record.g.a(Unknown Source)
at com.certicom.tls.record.k.f(Unknown Source)
at com.certicom.tls.record.k.c(Unknown Source)
at com.certicom.tls.record.k.b(Unknown Source)
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
at com.certicom.tls.record.k.read(Unknown Source)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.lowLevelRead(SSLByteDataConduit.java:452)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.receive(SSLByteDataConduit.java:398)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.receive(SSLByteDataConduit.java:335)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.canReceive(SSLByteDataConduit.java:508)
at com.sterlingcommerce.perimeter.api.conduit.SSLByteConduit.canReceive(SSLByteConduit.java:265)
at com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$4.body(DataConduitApiImpl.java:305)
at com.sterlingcommerce.perimeter.api.ContextRunnable.run(ContextRunnable.java:41)
at com.sterlingcommerce.perimeter.api.scheduler.PooledScheduler$GatingScheduler$1.run(PooledScheduler.java:228)
at com.sterlingcommerce.perimeter.api.scheduler.TaskNode.run(TaskNode.java:62)
at com.sterlingcommerce.perimeter.api.scheduler.DebugPooledExecutor$Worker.run(DebugPooledExecutor.java:786)
at java.lang.Thread.run(Thread.java:798)

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Adapters","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF014","label":"iOS"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
20 November 2019

UID

swg21997220