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PM69703: images pasted from clipboard show as blank icon in Windows 7

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APAR status

  • Closed as program error.

Error description

  • On DOORS 9.4 and Windows 7
    copy and paste an image from the clipboard into the object text.
    The image displays, but can not be activated. Attempts to
    activate the object result in DOORSS message 'This OLE object is
    a static metafile and can not be activated.'
    
    Open the same module from a Windows XP machine, the OLE displays
    correctl, but can not be activated.  Attempts to activate the
    object result in DOORSS message
    'This OLE object is a static metafile and can not be
    activeated.'
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This behavior was introduced in 9.3.0.6 to address DOORS
    client crash while rendering corrupted DIBs. That time we
    didn't had sufficient data to narrow down reason hence
    iconified all the static DIBs under Windows 7.
    

Problem conclusion

  • This issue has been resolved. Only corrupted DIBs (having an
    incorrect bitmap header which cannot be rendered under
    Windows 7) will be displayed as an icon. Otherwise, all the
    valid DIBs will be rendered same as Windows XP.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM69703

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-26

  • Closed date

    2012-09-05

  • Last modified date

    2012-09-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.3","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 May 2020