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Error observed when manually updating the ctools module in the IBM API Connect Developer Portal

Troubleshooting


Problem

Error observed when manually updating the ctools module in the IBM API Connect Developer Portal.

Symptom

When applying security updates in the UI of the Developer Portal, the following error message might be displayed:

Fatal error: Call to undefined function ctools_include() in:

/var/aegir/platforms/devportal-7.x-5.0.x.0-/sites//modules/bean/bean.module on line 345

[{"Product":{"code":"SSMNED","label":"IBM API Connect"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.0.4.0;5.0.3.0;5.0.2.0;5.0.1.0;5.0.0.1;5.0.0.0;5.0.5.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
15 June 2018

UID

swg21995769