Troubleshooting
Problem
When generating a report using IBM Rational Publishing Engine (RPE) from IBM Rational DOORS you get a pop-up error "DOORS report -> GetVolumeInformation failed - 144"
Symptom
The pop up message above appears. When you press ok generation continues but the error appears again. If you keep clicking through the error the report may complete the generate.

DOORS report -> GetVolumeInformation failed - 144
[{"Product":{"code":"SSUBFB","label":"IBM Engineering Lifecycle Optimization - Publishing"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.2;1.2.0.1;1.2.1;1.2.1.1;1.3;2.0.0;2.0.1;2.1.0;2.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21995648