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Report generation reports "GetVolumeInformation failed" in Rational Publishing Engine

Troubleshooting


Problem

When generating a report using IBM Rational Publishing Engine (RPE) from IBM Rational DOORS you get a pop-up error "DOORS report -> GetVolumeInformation failed - 144"

Symptom

The pop up message above appears. When you press ok generation continues but the error appears again. If you keep clicking through the error the report may complete the generate.



DOORS report -> GetVolumeInformation failed - 144

[{"Product":{"code":"SSUBFB","label":"IBM Engineering Lifecycle Optimization - Publishing"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.2;1.2.0.1;1.2.1;1.2.1.1;1.3;2.0.0;2.0.1;2.1.0;2.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21995648