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Abstract
The document provides the symptoms and the workaround for each problem.
Content
Issue |
Workaround |
The AccessAgent installer reports that it cannot connect to the IMS Server, even for a single node setup. | Install the PIMVA root signer certificate in the Trusted Root Certification Authority store and ignore the failed connection test during installation. |
Manage Access Request Workflow: Notify Activity does not have any available email templates. | See the complete list of templates in Configure System > Workflow notification properties. |
When performing an Advanced Search in the credential vault, you cannot search for other Business Units when a Business Unit is already selected. | Click Clear to remove the chosen Business Unit and search again to see all available Business Units. |
For a new installation, setting up a stand-alone or primary node without a system restart after you set up the unconfigured virtual appliance, might cause issues when you are configuring the database settings. | Restart the virtual appliance before you continue with the setup of the stand-alone or primary node. |
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Document Information
Modified date:
29 August 2018
UID
swg21995524